Returns & Exchanges

We want you to love your O Positiv pieces, which is why we offer a 30-day window for returns or exchanges on all unworn items in original packaging. Our goal is to ensure you feel confident and stylish in every fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and secure.

• 3.
  Package Your Items

  Place the items in their original packaging with all tags attached, and securely seal the box before affixing the return label.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; your refund or store credit will be processed within 5-7 business days of receipt.